FAQ

I just ordered, but cannot find my members access details

Your login details have also been instantly sent to you in your members welcome email. 

Please check that the email isn’t spam blocked or in your junk mail folder. When you do find it, add the email address to your ‘safe senders’ list!

What is your returns policy?

For digital orders, we have a 30-day money-back guarantee. For physical products, we accept returns up to 30 days of your purchase date. All returns must be mailed to 11923 NE Sumner St STE 923052 Portland, Oregon, 97250, USA.

How long will it take for my order to arrive?

Digital purchases are available instantly after purchase and are also emailed to you. You may wish to double-check your junk folder to check your login details have not been emailed there. 

Physical purchases will be dispatched in 3-5 business days.

Your order will be entrusted with USPS and can take up to 21 days and you will receive a shipping notification once your parcel has been sent which will contain your tracking number.